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Policy terms and confidentiality
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1. Copyright & authorized use
The contents of this website are protected by the Copyright Act. Héma-Québec hereby grants permission to download and reproduce the documents contained in this website, subject to the following conditions:
use of this website is strictly for private, informational, and non-commercial purposes;
graphic images and photos available from this website may not be reproduced without the accompanying text and the written consent of Héma-Québec;
it is forbidden to modify, alter or introduce any documentation, text, photos, or other information with respect to this website;
all notices with respect to proprietary rights must appear on any documents copied or reproduced from this website.
2. Exclusion of liability
While Héma-Québec makes every effort to ensure that the information contained in this website is timely and accurate, it makes no warranty as to the accuracy or completeness of information. Under no circumstances shall Héma-Québec be held liable for any damages resulting from an error on this website.
Héma-Québec shall not be held liable for any damages resulting from the use of this website or its unavailability.
Héma-Québec reserves the right to make changes to any information or documentation available on this website at any time and without notice.
As the confidentiality of information sent via e-mail cannot be guaranteed, Héma-Québec does not recommend sending personal and/or confidential information via e-mail. If you decide nonetheless to send such information via e-mail, you do so at your own risk and Héma-Québec shall not be held liable for breach of confidentiality. Héma-Québec will handle any information you send in accordance with the Québec Act respecting Access to Information Held by Public Bodies and the Protection of Personal Information. However, online donations to the Héma-Québec Foundation are made via a secure website, which ensures the confidentiality and security of all transactions.
Héma-Québec provides links to third party sites solely as a convenience to individuals accessing this site. Héma-Québec takes no responsibility for the contents of any linked site and the inclusion of any link in no way reflects or implies Héma-Québec's endorsement of the contents therein.
The creation of unauthorized links to this website is strictly prohibited. To obtain authorization for the creation of a link, contact Héma-Québec at
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For more information, contact us at 1-800-847-2525.